Your questions answered
Our most common frequently asked questions all answered in one place.
Still unsure? Please contact us so we can discuss your custom requirements and order.
A recovery is when you provide us with your account details, and we sign on to complete your order.
It is highly recommended to use a temporary password and change it back to your original once the service has finished.
Account details WILL be completely deleted upon completion of the recovery, it is better to be safe than sorry!
A Carry is where you will play on your own account with one of our boosters teams to complete your order.
After purchasing, you will receive an order number.
To get an update, simply provide the order number in th live chat and an agent will update you.
One of our trusted booster will be playing on your account.
Yes! We offer a stream your order option on all of our recovery products.
We aim to complete all of our orders as soon as possible, allowing you to get back to gaming!
You can use the live chat or email us at: Support@divinity.gg